TechShack Help Center

What is your return policy?

We offer a 30-day return policy for our products. Items must be in their original condition and packaging. Please visit our Delivery & Returns page if you would like to file for a return.
What payment methods do you accept?

We accept payment via credit/debit cards (Visa, Mastercard, American Express), and bank transfers. Soon to offer Klarna and Clearpay!
Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary depending on the destination.
Are your products covered by warranty?

Yes, all our products come with a manufacturer's warranty. The duration of the warranty may vary depending on the product. Please refer to the product description or contact us for warranty details.
Can I track my order?

Yes, you can track your order using the tracking number provided in the shipping confirmation email. Alternatively, you can log in to your TechShack account to track your order status.
Do you offer technical support for the products you sell?

Yes, we provide technical support for the products purchased from TechShack. Our knowledgeable support team is available to assist you with any questions or issues you may encounter.
How can I contact customer support?

You can contact our customer support team via email at support@tech-shack.co.uk or through our online contact form. We strive to respond to all inquiries promptly.
Do you offer bulk discounts for corporate or wholesale orders?

Yes, we offer competitive pricing and discounts for bulk or wholesale orders. Please contact our sales team at sales@tech-shack.com for inquiries about bulk pricing.
Are your products brand new or refurbished?

The majority of our products are brand new and sealed in their original packaging. However, we may occasionally offer refurbished or open-box items, clearly labeled as such in the product description.
How do I know if a product is in stock?

You can check the availability of a product by visiting its product page on our website. If a product is out of stock, you can sign up to receive notifications when it becomes available again.