Delivery & Returns
Delivery Policy
We offer fast, reliable and affordable delivery methods to all our customers worldwide. We take extra care in packaging all our products to ensure they arrive in perfect condition. Our delivery costs vary depending on the size and weight of your order, and your location. We offer free delivery for orders over £60 within the United Kingdom and Europe. Countries outside of these regions may incur a shipping fee over £60, the rate will be confirmed at the checkout.
For more information on our shipping policy, please read our FAQs or contact us.
Delivery timeframes vary per product and destination, with the quickest delivery being Royal Mail 24h. Please proceed to the checkout to check what delivery options are available to you.
You can also fill out the below form and we'll confirm if express delivery is available as quickly as possible within 4 hours.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you have changed your mind or are not happy with your product, we have a 30 day return period. You have 30 days from receipt to let us know that you would like to return your order, once your return has been approved you have 14 days to return the goods. Returns outside of this window are not eligible for a refund.
We offer a hassle-free return process and will issue a refund or exchange once we have received and inspected the item. You will be able to return the item(s) via post, or to a drop-off location. Return postage fees are usually free via Royal Mail.
If you would like to file for a return, please complete the form below and we will respond within 24 hours - Please do not return the items without approval, doing so will result in lost products and no refund will be provided. Once your approved return has been received and inspected, you'll be refunded back to your original payment method within 3-5 working days.